Bridal Tiaras & Bridal Headpieces
Jewelry & Hairpins
Wedding Guestbooks, Etc.
Wedding Dress Belts
Stoles, Wraps, Capes, Shawls & Boleros
Lowest Price Guarantee
We will meet or beat the published prices of any of our competitors. If you are interested in a certain item, and see it on another website for less, drop us an email with the website name and the item number. We will check it out and make you an offer. This offer excludes any headpieces that are "on sale".
Phone: 805.967.9802 (CA)
Hours: M-S, 9 am - 7 pm PST
|Ordering by phone|
We are available for phone calls 7 days a week, anytime. Our phone number for basic information and/or ordering is 805-967-9802. If you get our voicemail, please leave your name and number and we will be happy to call you back no matter what state you are in. Callbacks are usually made within 24 hours. On the other hand, we return emails usually within 1-2 hours. Email (email@example.com) has proven to be the quickest way to communicate.
We have our own secure shopping cart for making purchases online. You are also given the option of using PayPal. After you place your order, a confirmation/receipt of your order will be automatically emailed to the email address you provide. If I have any questions about your order, I will contact you via email.
We also accept personal checks and money orders.
Our mailing address is: GlamGal Designs Bridal, 405 North Turnpike Road, Santa Barbara, CA 93111.
Shipping Timetable & Rates
Please know that we are committed to getting your order shipped out to you as soon as we possibly can. After you place an order, when your item(s) will ship varies depending on what you order. Most of the time, orders that do not include a veil ship within 8-12 days. If we have the item here on hand, we will ship it sooner.
Please allow more time for veils. Most wedding veils are made here on the premises as orders come in. Veils can take anywhere from 2-6 weeks to ship depending on the complexity of the design. Please ask for an estimated shipping date at the time of your order if this is an issue.
For items in Tiaras & Bridal Headpieces, Wedding Veils, Jewelry & Hairpins, Gloves, Wedding Dress Belts and Purses, shipping is via USPS Priority Mail for $8.95. After the item(s) ship, delivery takes 2-3 days. Express shipping is $38.00 (domestic). These rates are for the entire order regardless of how many items are ordered. For items in the Guestbooks section, shipping fee is based on total weight.
A delivery confirmation is added to every order shipped and enables us to verify when and where your item was delivered.
If you need your order in a week or less, there may be an in-house rush fee of $15.00 over and above the shipping fee. If we have the item you want here on hand, there is no in-house rush fee.
We are happy to ship anywhere in the world, and have shipped to over 36 different countries (see list on Home Page, right hand column). Standard shipping is $28.00 which may take 2 weeks for delivery and includes a label number which is accessible online (USPS.com), and can be checked to see where your shipment is. Express shipping is $45.00 and takes 4-6 days from date of shipping and includes a real, dedicated tracking number (USPS.com).
For headpieces, hairpins, jewelry, purses, wedding dress belts and gloves, a return for a refund or exchange is allowed, unless stated otherwise in the item listing.
If you order an identical item in quantities of two or more, these items will not be accepted for an exchange or refund. For example, if you order 3 or more identical necklace sets, or 3 or more pairs of identical gloves, they will not be eligible for exchange or return.
We need to be notified by phone or email within 7 days of receiving the item(s) if you plan to return. When you order two or more headpieces to preview, you must keep at least one of the items. The others can be returned for a refund.
For veils, returns are handled differently. Please read carefully. 1.) Plain, non-embellished bridal illusion veils with plain or pencil edges are returnable for an exchange or refund provided you let us know within 7 days of receiving the veil. You must get verbal or emailed approval before shipping the item(s) back. 2.) Returns of most silk, embroidered, beaded, or customized wedding veils will not be accepted for a refund or exchange. Please ask at time of order if you are not sure.
A return will not be authorized or accepted if your wedding has already occurred. This is especially true if your wedding has already occurred and the package has been opened.
Cancellations of headpiece, jewelry, purse, or glove orders are accepted provided the item(s) have not already shipped. This is also true of plain veils, which are those veils with plain cut edges or pencil edges and without any embroidery or beadwork or other embellishment.
Cancellations of embroidered and/or beaded veils are allowed, but a cancellation fee equal to 50% of the price of the veil will be imposed if the cancellation occurs 2 weeks or less before the wedding. This is necessary because most of the embellished veils we offer are made by us and involve a great deal of our time and labor. In most cases, these embellished veils are made for the customer as orders come in. In addition, when we receive an order for one of these veils, the embroidery and/or hand beading process is begun immediately. Cancelling your order at the last minute means that all work stops on your veil and any labor and materials already put into your veil has been wasted. Hence, the 50% fee is necessary to insure that we are paid for our labor and materials.
Things that make you go: hmmmmm......
The following paragraph appears on the home page of another tiara seller's website:
"BUYER BEWARE! Several other companies have sent our most popular tiaras to China to have knock-offs made from cheaper materials, poorly welded together. We use only genuine Austrian leaded glass crystals and platings that resist tarnishing. We are getting more and more last minute orders from brides whose knock-off tiaras did not last until their wedding day. If you find yourself in this predicament, be sure and ask about our express delivery. We are committed to getting you the best tiara in time for your wedding. We think a tiara should become an heirloom, to be passed down to your children's children. Always insist on a tiara from (name omitted)."
I will not name the website, but if you should run across the above paragraph, please keep the following in mind: The fact is that this website obtains it's products from bridal industry wholesalers. They do NOT make the tiaras they sell. Their tiaras are NOT originals. Consistent with many of the other claims on their website, the above paragraph is disingenuous and misleading. It is meant to cast aspersions on their competitor's websites, implying that if you see the same tiara on another website, it is a rip-off of their's. I feel that this needs to be brought to light. Buyer beware indeed!